Privacy Notice

Effective date: 16 September 2026  ·  Published by Goodhall Solutions Ltd

This notice explains how Goodhall Solutions Ltd collects, uses and protects personal data in connection with the Tagaris website (tagaris.co.uk). We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This page is the Tagaris version of the company-wide Goodhall Solutions Privacy Notice, which is the master version of this document and describes how Goodhall Solutions Ltd handles personal data across all of its websites and services.

1. Data controller

The data controller for personal data collected through this website is:

Goodhall Solutions Ltd
Company number: 17058612
Registered office: 55 Longsmith Street, Gloucester, England, GL1 2HT
Contact: [email protected]

2. What data we collect and why

DataPurposeLegal basisRetention
Server logs (IP address, browser type, page visited, timestamp) Security monitoring, abuse prevention and basic site operation Legitimate interests Retained by Cloudflare and GoDaddy per their own policies (typically 30 days)
Cookie consent preference (stored locally in your browser) To remember that you have acknowledged the cookie notice Legitimate interests Until you clear your browser storage
Analytics events (page visited, referrer, browser, operating system, country, hashed visitor identifier) Understanding aggregate site usage Legitimate interests Stored on our UK-hosted Umami server. The visitor identifier is a daily-rotating salted hash and cannot be re-identified across days.
Emails you send us (for example, a licence enquiry) To answer your question and, where relevant, issue a licence Legitimate interests, and steps to enter a contract Kept for as long as needed to deal with your enquiry and any resulting licence
Trial requests (your work email address and its domain) To issue your trial licence key, prevent duplicate trials and email you about your trial (the key itself, a mid-trial check in and expiry notices) Legitimate interests, and steps to enter a contract Kept with the trial licence record on our UK-hosted licensing server. We do not use trial addresses for any other marketing.
Keep-in-touch registrations from a self-hosted install (name, email address, organisation name, and optional answers about how you use Tagaris) To send release notes and security advisories, and to ask how Tagaris is working out Consent Until you unsubscribe, from the link in every email or from Application settings in Tagaris
Website enquiries (your email address, and the name, organisation, answers and message you choose to give on the contact form or the "Deciding whether Tagaris fits?" prompt) To answer your question Legitimate interests, and steps to enter a contract Kept for as long as needed to deal with your enquiry
Feedback sent from the app's Feedback page (your message, the Tagaris version, and your email address if you include it) To read and answer feedback Legitimate interests Kept for as long as needed to act on it

Tagaris is a self-hosted product. When you install and run Tagaris on your own infrastructure, your asset register and any personal data it contains (for example, the names of the people assets are assigned to) are stored only on your own server. Goodhall Solutions Ltd does not receive, access or process that data. A self-hosted instance sends no telemetry. By default it makes one outbound call, a daily check for a newer version, which sends the version this server runs and nothing else and can be switched off. Applying a paid licence key contacts our licensing service to activate it, as described on the Licensing page. If the install owner opts in, their name, email address and organisation name are sent to us so we can send release notes and security advisories and ask how Tagaris is working out; that consent can be withdrawn at any time. Messages sent from the app's Feedback page reach us with the sender's email address if they choose to include it.

3. Cookies and tracking technologies

This website uses only essential cookies set by our hosting and security providers (Cloudflare and GoDaddy). We do not use advertising cookies, tracking pixels, or third-party analytics services such as Google Analytics. We use Umami, a privacy-friendly self-hosted analytics service that sets no cookies and uses no client-side storage. For full details, see our Cookie notice. You can turn analytics off for your browser at any time on the Cookie notice page.

4. Who we share data with

We may share your data with the following service providers, strictly for the purposes described above:

We do not sell, rent or trade your personal data with any third party.

5. International transfers

Some of our service providers (including Cloudflare) are based in or process data in countries outside the UK. Where transfers occur, they are subject to appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

6. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access, to request a copy of the personal data we hold about you.
  • Right to rectification, to ask us to correct inaccurate data.
  • Right to erasure, to ask us to delete your personal data in certain circumstances.
  • Right to restriction, to ask us to restrict processing of your data.
  • Right to data portability, to receive your data in a structured, machine-readable format.
  • Right to object, to object to processing based on legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request.

7. Right to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO):

ico.org.uk
ICO helpline: 0303 123 1113

8. Changes to this notice

We may update this Privacy Notice from time to time. The effective date at the top of this page always reflects the most recent revision.

Contact

For any privacy-related questions or requests, contact:
[email protected]